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DiscJuggler.NET

Padus Foundation Class SDK

Purchase Center

Network Edition

Support Form

The purpose of this form is to guide you to provide the appropriate amount of info to Technical Support so they can solve your problem. This form is to be used for technical support issues only. If you have a Customer Support related issue, like obtaining the login information for DiscJuggler updates, please e-mail Customer Support. All other methods for contacting other departments of Padus can be found on the Contact Padus page.

Customer Information

Name:

E-mail:

Version Type:

Demo Registered

Serial Number:

Example: DJ4X-XXXX-XXXX-XXXX-XXXX-XX

System Information

Operating System:

CPU:

Example: Pentium 4 2.8GHz

Memory:

Example: 512MB DDR SDRAM

IDE Controller:

Example: Promise ATA66

SCSI Controller:

Example: Adaptec 2940U

1394/USB Controller(s):

Example: OrangeLink Firewire 1394 PCI

CD/DVD-ROM Drive(s):

Example: Plextor PX-40TSi

CD/DVD-ROM Interface:

CD-R/RW Drive(s):

#:

Example: Plextor PX-W4012TA

CD-R/RW Interface:

DVD±R/RW Drive(s):

#:

Example: Plextor PX-712A

DVD±R/RW Interface:

DiscJuggler Information

Master Disc Info:

Example: Soundchoice 8703 Karaoke

Blank Media Info:

Example: Pioneer DVD-RW

DiscJuggler Version:

Build #:

DiscJuggler Task:

[Tools]->[Options]->[Defaults] Settings:

Check the boxes below as they appear in your DiscJuggler configuration.

DiscJuggler Event Log:

Please read the tutorial on exporting the event log if you are unsure about the procedure and rules.

Procedure for problem(s) and other comments:

If you're a registered user, feel free to include your telphone number. A technical support representative will return your call.

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